Last updated: October 2026
Remart Properties LLC is a RERA-registered real estate broker in Dubai (ORN 28862, Trade Licence 1020186). This Privacy Policy explains how we collect, use and protect your personal information when you visit remartproperties.com, contact us, or use our services. We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable UAE laws.
1. Information we collect
Information you give us. When you enquire about a property, request a valuation, list your property, ask a mortgage question or contact an agent, we may collect your name, phone number, email address, nationality or residency status, budget, property preferences, and any details you share about a property you own. If you use our mortgage eligibility tools, this may include income or employment information you choose to enter.
Information collected automatically. When you browse our website, we may collect technical information such as your IP address, browser type, device, pages visited and time spent on the site, through cookies and similar technologies.
Information from third parties. We may receive information from property portals, developers, banks or mortgage partners, and public registers such as the Dubai Land Department, where this is needed to complete a transaction.
2. How we use your information
We use your information to respond to your enquiries and arrange viewings; match you with suitable properties for sale or rent; market and list properties you ask us to sell or let; connect you with mortgage advisors or partner banks when you request it; prepare tenancy contracts, sale agreements and related documents; meet our legal and regulatory duties, including RERA, DLD and anti-money laundering (AML/KYC) requirements; send you property updates or offers, where you have agreed to receive them; and improve our website and services.
3. WhatsApp and other communication channels
Many enquiries on our website open a chat on WhatsApp. When you message us there, your communication is also subject to WhatsApp’s (Meta’s) own privacy policy. We use these messages only to assist you with your property needs.
4. Sharing your information
We do not sell your personal information. We may share it only with property owners, landlords, buyers or tenants involved in your transaction; developers, banks and mortgage partners when you ask us to; government and regulatory authorities such as RERA and the Dubai Land Department; and service providers that help us run our website and business (for example hosting, analytics and communication tools), who must keep your data secure.
5. Cookies
Our website uses cookies to make the site work properly and to understand how visitors use it. You can control or disable cookies through your browser settings, although some features of the site may not work as intended.
6. Data security and retention
We take reasonable technical and organisational measures to protect your data from loss, misuse or unauthorised access. We keep personal information only as long as needed for the purposes above, or as required by UAE law (for example, records kept for regulatory or AML purposes).
7. Your rights
Subject to applicable law, you may ask to access the personal data we hold about you, correct inaccurate information, request deletion of your data, withdraw consent to marketing messages at any time, or object to certain types of processing. To make a request, contact us using the details below.
8. Third-party links
Our website may link to other sites, such as Google Maps, developer websites or bank pages. We are not responsible for the privacy practices of those websites.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
10. Contact us
Remart Properties LLC
Azizi Riviera 41, Nad Al Sheba 1, Dubai, UAE
Email: info@remartproperties.com
Phone: +971 52 527 4952 | Office: +971 4 835 4387